How To Remove Live Security Platinum from Windows 7
What is Live Security Platinum?
Hey guys,
Today I saw a notification on my computer saying that my computer has been infected a lot therefore I clicked on it and as soon as I clicked on it a program started performing a scan and showed infected files like trojan. The program kept on popping up a dialogue box saying that I have an unregistered copy of this program and I have to buy it to remove the infected files. But these 'infected' files can't be removed because they don't exist in your computer.
This program 'Live Security Platinum' is a virus. I realized this when I couldnt open any program. Once L.S.P. (Live Security Platinum) is running on your computer, it doesn't let you open any other program by saying that this file is infected.
So my internet wasn't working even in safe mode because I use a dongle (USB Internet Stick). But I still removed this program. Most of the people on other sites will give you solutions that will take you hours to remove this virus. Even I followed one site and in the end the virus was still there. The steps below will tell you how I removed the program.
Tips :
- Don't mess around with your computer if you don't know what to do.
- Read & Follow the steps carefully.
- It will be better for you to read the upper paragraph first so that you know if you are/were in the same situation.
How To Remove Live Platinum From Windows 7 64-Bit
I think that this process will probably work on all versions of Windows 7.
Step 1 : Restart your computer and enter safe mode. You can enter safe mode by pressing F8 repeatedly while booting (before the windows logo shows up). For some Windows/PC's try holding the F8 key for a while before the windows logo shows up.
This screen will show up after pressing F8. Scroll to Safe Mode with Networking and press Enter. Then Windows will enter safe mode. Everything will be larger in safe mode.
Step 2 : After logging into your computer, click on start and type 'live security'. The program will be in the the search results.
Now right click the program and click properties. Copy the text written after target. Avast And Google Chrome are just examples.
Step 3: After copying the target of the virus, open windows explorer (e.g. pictures, music, computer etc) and paste the address in the address bar. Read the next step CAREFULLY before doing anything else.
Step 4 : Now remember when you paste the text, you have to remove some text. When you paste the text , remove the text which is after the last slash. For e.g.
C:\Users\aftab\AppData\Local\Google\Chrome\Application\chrome.exe
This is the location for Google chrome in my computer. The last slash is bold and larger. The text after the last slash is chrome.exe. After removing the text it becomes :
C:\Users\aftab\AppData\Local\Google\Chrome\Application.
Similarly you have to remove the TEXT after the last slash. If you are not sure what to do you can send your 'Live Security' Target to frunky47@gmail.com and I will remove the text for you.
Step 5: Assume that Google Chrome is the 'Live Security' program. You copy the location of 'Live Security' from it's properties like I copied the location of Google Chrome in the video. Then you open windows explorer and paste the address in the address bar like I pasted Google Chrome's location in the video. Then you remove the text after the LAST SLASH like I removed 'chrome.exe' in the video and you press ENTER. Then you click the folder before 'Live Security' like I clicked LOCAL because it was before Google. Then you will find a folder named 'Live Security'. All you have to do is delete that folder and then delete it from the recycle bin.
Video for Step 5:
Step 6: The final step is to run a full scan on your computer and delete any remaining infected files.